“…with Windward we can create some really sexy reports that are visually pleasing for the viewer.” Steve Zacharidis, InfoComp
Partnering with reputable companies with great customer communication is extremely important in today’s competitive software market. That’s why we here at Windward Studios believe that amazing service and support should be an integral part of every interaction we have with our customers. From Sales to Support, we work to offer great support starting from your free trial, all the way to offering development support for your most high-level projects.
Windward has produced top-notch Document Automation Software (DocAuto) for well over a decade. Our years of expertise mean we’ve practically defined best practices for the entire DocAuto industry. And our customer retention rate is >95%, so obviously we’re doing something right.
Why do our customers love Windward so much? Let’s hear from them directly:
Windward’s Support Team has a lightning-fast response rate and a wealth of resources for you to get started. You can sign up for one of our webinars, or visit our documentation wiki for self-guided learning. Whatever technical challenges you’re facing, Windward always has your back.
“Whenever I have an issue, I submit it to technical support and they always answer within the same day, mostly within a couple of hours. Usually, the problem is solved that same day.” Juriaan Kloek, BearingPoint Carribean
How good can software be if its key users just can’t use it? Here at Windward we pride ourselves on developing reporting and document generation software that is easy for non-programmers to use: saving your developers time and saving your execs money.
“The key for us is allowing our non-developers - those who understand and know the content - to create reports. It makes the process of report building so much simpler.” John Humphrey, July Business Services
Just how easy is Windward to use? Well, our Designer is simply an add-in to Microsoft Office: Word, Excel, and PowerPoint. Our customers don’t need to learn a whole new program to start designing brilliant templates.
“This is the best feature that I’ve come across. There is very little programming. You can have nontechnical people create reports. …If you know how to use Office, then you know how to maintain, format, and edit a report. …We don’t have to rely on IT anymore to make modifications to reports.” Hit Mistry, PSC Group
With our System Integrators partnership, you can team up with Windward to integrate our software into your application. Rather than build a document automation solution from scratch, you can utilize our already-proven solution and delight your customers with our powerful data capabilities and smart document logic.
“…we’ve been able to save our clients between 20 and 40 percent of their time in developing these documents. They’re able to build them once, make the modifications they need to, if they have to, and they’re consistent. It’s been a really positive experience for them.” Mike Horrocks, Baker Hill
Whenever you’re evaluating a new document automation tool, it’s best to read reviews and use cases from others in your industry. So take a moment to peruse our reviews. Our customers have such nice things to say, and we greatly value their input—so much so that we accept requests for new features!
Windward is awesome, but don’t take our word for it:
“Everyone from the CEO, down to folks in finance, to their technical support people, are A-number-one, top-notch professionals. They are extremely supportive of their product. They stand by their product and their product is excellent. That’s what everybody needs to know. This is a great solution. If you work with documents, you need to be working with Windward.” Valarie King-Bailey, OnShore Technology Group
Thank you—we couldn’t have said it better ourselves.