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Windows Update Erroneous Error - Black Screen After Boot

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I went to do my daily check of our external servers when I noticed that one that hosts several of our virtual machines was not responding. Since I have a Dell RAC card installed I logged in via the web console to see what was going on. I started an active console session and saw nothing but a black screen and the server was unresponsive. I figured this may have been a glitch in the RAC card web console so I went to reboot the machine via the console. All reboot and restart options where greyed out. At this point it was time for a field trip to the data center.

Upon gaining physical access to the machine I saw there was nothing but a black screen on the console so I manually rebooted. The memory test completed, RAID array verification messages flew by and then nothing but a black screen. No error messages at all. At this time I knew I had a sick server and decided to take it back to the office for further investigation.

Upon arriving at the office I loaded up Bart PE to take a look. The hard disks were present and the volumes were intact but diskpart.exe was showing an error on the mirror. My first thought was that there were bad sectors on the disk so I went to run a chkdsk to verify this. My second thought was the mirror was bad so I was going to break the mirror, check each disk and rebuild with a new disk if needed.

To launch chkdsk I put in the Windows Server 2008 R2 boot disk and booted it up and selected the repair option. I then ran the memory diagnostics. After a thorough check unbelievably the server started like normal. A quick check of the disks showed that the mirror was intact and everything was functional. I decided to run chkdsk to scan the disks for errors. This needed to be run on a schedule reboot. So I rebooted the machine and……….Same result. Memory and RAID diagnostic messages followed by a black screen and no response from the console.

After a LOT of digging in log files, I found out what was finally happening.

I figured out that Windows Update put a read only lock on the local Windows Update DB.    The updates never successfully completed on reboot.  When I tried to reboot again the updates tried to complete one last time but gave up internally.   At this point a bug was encountered that erases the boot loader config which tells Windows which volume and partition to launch.  Basically it cleared out the boot loader file.   The only feedback I got was a black screen after the memory tests when it booted.

I ran a memory diagnostic again and exited halfway through.  This allowed me to boot the OS, and manually rebuild the boot config file.   However a reboot committed the same bug.   It was only after doing the whole process a second time that I set the network to DHCP to connect to the internet, uninstall the windows updates that recently came in and reinstalled them and rebuild the windows update DB.  After that the updates came in fine, the DB was no longer read only and rebooted successfully each time.

Both hard disks turned out to be fine but I had to break the mirror in the process as I thought the bad mirror was adding to the issue.  I rebuilt the mirror and server is going back to the data center this AM to be returned to production.

Windows Update robbed a few hours of my life. I would like them back but alas, such is work in IT. Just glad to have the production server back online and I hope others find this useful.

Tags Start & End

Tags Can Start & End Anywhere

Appendix B

.NET code for multi-page image output

Appendix A

Java code for multi-page image output

Data Bin Search

The Data Bin can now be searched to find a table, column, node or other piece of data without scrolling through it all.

Shrink to Fit

This will shrink the contents of a cell until it fits the defined cell size.

Time Zone Conversion

A new Windward macro has been added to help with converting dates and times from UTC time to the local time zone.

Image Output Format

New image output formats added.

PostScript Output Format

PostScript, commonly used with printers and printing companies, has been added as an additional output format.

New and Improved Datasets (Designer, Java Engine, .NET Engine)

Datasets have been re-written from scratch to be more powerful and easier to use.

Stored Procedure Wizard (Designer)

This works for all tag types that are connected to a SQL-based data source (Microsoft SQL Server, Oracle, MySQL, or DB2).

Boolean Conditional Wizard (Designer)

Before, conditional statements could only be written manually. Now they can also be built using our intuitive Wizard interface.

Reorganized Ribbon

The ribbon menus have been re-organized and consolidated to improve the report design workflow.

XPath 2.0 as Data Source

Adds various capabilities such as inequalities,descending sort, joins, and other functions.

SQL Select Debugger

SQL Select  Debugger

  • The look and feel was improved
  • Stored Procedure Wizard
  • Improved Exceptions pane

Tag Editor/Tag Selector

Added a Query tab as a field for typing or pasting in a select statement

  • Color Coding of Keywords
  • TypeAhead
  • Evaluate is now "Preview"

Rename a Datasource

All tags using that Data source will be automatically updated with that name.

Connecting to a Data Source

New single interface to replace 2 separate dialog boxes

Tag Tree

Provides a display of all the tags in the template, structures as they are placed in the template. Provides an easy way to see the structure, go to any tag, and see the properties of a tag.

Added Javelin into the RESTful Engine

Support for Google Application Engine Integration

The ability to integrate the Windward Engine into Google’s cloud computing platform for developing and hosting web applications dubbed Google Applications Engine (GAE).

Additional Refinement for HTML Output

  • Improved indentation for ordered and unordered lists
  • Better handling of template header and footer images
  • Better handling for background images and colors

Redesigned PDF Output Support

This new  integration will allow for processing of complex scripts and bi-directional  text such as Arabic.  Your PDF output  will be much tighter and more closely match your template, and we’ll be able  to respond rapidly to PDF requests and fixes.

PowerPoint Support

Includes support for new ForEach and slide break handling, table header row repeat across slide breaks, and native Microsoft support for charts and images.

Tags are Color Coded

Tags are color coded in the template by type, making it easy to visually identify them.

Increased Performance

Version 13’s core code has been reworked and optimized to offer a reduced memory footprint, faster PDF generation and full documentation of supported features and limitations in the specifications for DOCX, XLSX and PPTX.

Advanced Image Properties

Documents can include advanced Word image properties such as shadows, borders, and styles.

Improved HTML Output

Windward has updated HTML output to reflect changing HTML standards.

Version 13 New Data Sources

Windward now works with a slew of new datasources: MongoDB, JSON, Cassandra, OData, Salesforce.com

Generate Code

Designer (fka AutoTag) Generate Code tool allows you to open an existing template and, with a click of a button, automatically create a window with the code needed to run your current template with all data sources and variables in your .NET or Java project. The process is quick, shortens delivery time and helps alleviate any bumps in the road.

Pivot Tables Adjusted in Output

Any pivot tables in the template are carried over to XLSX output. The ranges in the pivot ranges are adjusted to match the generated output. So your final XLSX will be pivot tables set as expected in the generated file.

Imported Template Can be Set to Match the Parent Styles

In an imported sub-template, if its properties for a style (ex. Normal) differ from the parent template's properties for the style, the use in the sub-template can be set to either use the properties in the sub-template, ot the properties in the parent.

Tags can be Placed in Text Boxes

Tags can be placed in text boxes. Including linked text boxes. This gives you the ability to set the text in a textbox from your data.

Tags can be Placed in Shapes & Smart Art

Tags can be placed in shapes & smart art. This gives you the ability to set the text in a shape from your data.

HTML Output Supports Embedded Images

When generating HTML output, the engine can either write bitmaps as distinct files the generate HTML references, or it can embed the images in the HTML providing a single file for the output.

Footnotes & Endnotes can Have Tags

You can place tags in pretty much any part of a template, including in footnotes & endnotes.

Document Locking Supported in DOCX & XLSX

Any parts of a DOCX or XLSX (PowerPoint does not support this) file that are locked in the template, will be locked the same in the output.

Specify Font Substitution

If a font used in the template does not exist on the server generating a report, the font to substitute can be specified.
In addition, if a glyph to be rendered does not exist in the font specified, you can specify the replacement font. This can be set distinctly for European, Bi-Directional, and Far East fonts.

Process Multiple Datasources Simultaneously

When Windward is merging the data into a template, it process the template handling each tag in order, and the tags can pull from different datasources. This allows the select in a tag to use data from other datasources in the select.

For over 10 years, Windward has lead the industry with our world-class document generation platform that creates visually stunning, data-powered documents designed exactly the way users want and are created in a fraction of the time and cost compared to existing solutions. Proudly located in Boulder, Colorado, Windward Studios is the premier solution for developers and business users adding reporting and document generation capabilities to their applications in over 70 countries around the world.

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