We’re already in a triage situation in many parts of the country, and it’s only going to get worse. At the same time the number of sick people increases, the number of medical providers will be dropping as Doctors, Nurses, etc. get the Coronavirus and transition from provider to patient.
The government has dropped its requirements substantially. In many cases they have told providers & institutions to use their best judgement. This is a really good idea at a time like this.
But that doesn’t mean no process. If there’s no process a lot will get dropped, a lot will be wrong, and these mistakes would continue ongoing with no oversight.
Doctor’s offices, hospitals, etc. are converting their processes to the minimum needed for this crisis. And until the COVID-19 pandemic passes, these new processes will be refined and improved as events warrant.
The document automation (or document generation) solution in place as this occurs is key to making these changes effectively & quickly. A system that requires multiple people, that makes it difficult to use different or additional data, that is not capable of showing what is desired can be a giant road block at this time.
Ineffective & inefficient document automation in good times is merely expensive with a long turnaround time. In a pandemic people will die because of the limitations and it’s impact on the process changes.
You need a system that provides the user who needs the document the ability to quickly create the template themselves. This way you get what you need - immediately. Windward provides this capability.
The answer is not to replace what’s in use. That would be an even bigger delay. The answer is to drop Windward’s document automation solution in side by side. And use Windward solely for any new DocAuto templates, or any existing ones that need major revision.
In most cases you can do this in under a day. And with 15 - 30 minutes instruction, your business users can then be creating their own templates. Getting exactly what they want, immediately, without having to pull in the development team.