Reason #7: You shut down the endless volley between end user and IT.
As we described earlier, there’s an unnecessary back and forth between customer and developer. Picture a customer who needs a report. She asks you to create her one. It isn’t what she envisioned, so she marks it up and asks for a new version. When your overworked IT person finally gets to it, once again it isn’t exactly what our customer needs, and everyone goes through the process again. And again.
When your customers use MS Office as the report design tool, they don’t have to wait on IT. They can design or edit the reports themselves, so they get what they need, when they need it. No more impediments to customized reports.